Below you will find some answers to some common questions.
There will be wristbands for VIP ticket purchasers ONLY. You will receive your wristband upon scanning your ticket.
We currently do not have any upgrades available. We recommend you purchase your VIP ticket as there’s a limited amount.
You can buy up to 8 tickets.
You may transfer your ORDER to another person, but not an individual ticket ( if you’ve purchased more than 1).
Includes General Admission access to the festival.
All guests are subject to search prior to entry into Radiance, including members of the media. By requesting entry into the event, attendees are subject to a thorough pat down search, including emptying pockets and bags, and having your items examined. Radiance shall, at all times, reserve the right to deny any persons entry into, or to eject any person from, the event who are in violation of rules; rules may be updated at any time, with or without notice.
Subject to the discretion of the venue, you may bring the following objects to the Event:
The Wisconsin Center is part of a smoke, vape, and tobacco-free campus. Use of any of these products is prohibited both inside and outside the Wisconsin Center. Re-entry is not permitted.
PRESCRIPTION & OTC MEDICATIONS
Prescription medications are allowed only in original prescription bottle. Any persons attempting to bring in prescription medication must have valid government issued identification that matches full name printed on prescription; pills in bottle must match description printed on prescription. If person has mixed pills in a single prescription container, or if person is attempting to enter with pills in non-prescription container, medical representatives should be involved to make final determination on if pills should be allowed into the venue.
Over the counter (OTC) medications are allowed providing they are new and in original factory sealed container.